Frequently Asked Questions

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Shop Pay, Apple Pay, and Google Pay.

We process orders quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible at info@sagetheorymarketco.com and we'll do our best to help.

Yes! A confirmation email will be sent to you as soon as your order is placed. Please check your spam folder if you don't see it within a few minutes.

Yes — free standard shipping on every order, with no minimum. There's only one shipping option and it's always free.

Orders are processed within 1–3 business days. Most orders arrive within 5–10 business days of the date you order, processing time included. Delivery times vary by location.

You'll receive a confirmation email once your order ships, and tracking information is included whenever the carrier provides it.

We currently ship within the United States only. International shipping options may be available in the future — stay tuned!

We want you to love your purchase. If you're not satisfied, please review our Refund Policy or reach out to us within 30 days of receiving your order.

Email us at info@sagetheorymarketco.com with your order number and reason for return, and we'll guide you through the process.

Yes. Every product we carry is chosen with dogs in mind, and nothing makes the shelf until it has been tested in our own home. Product details and materials are listed on each product page.

Care instructions vary by product. Please refer to the individual product page for specific care and maintenance guidance.